Once you sign into the Remote Play app on your PC, it also signs you into the primary account. This causes PS Remote Play app to close. The workaround is to create a 2nd account, sign into that on the PS4, and then configure Remote Play to use the secondary account. Once you start Remote Play, you switch to your primary account. Quit Remote Play 1. Click the at the top right corner of the screen you’re using for Remote Play. You’ll see a message that says “This Remote Play session will be disconnected”. To quit Remote Play while your PS4 console is in rest mode, select the checkbox for Put the connected console in rest mode.
PS5 feature ‘remote play’ allows you to play games through other devices like a PC, mobile phone, or tablets. While many enjoy the feature some people are reporting bad quality when using remote play.
PS5 remote play suffers from graphical quality and blurriness depending on your internet speed and ping quality. When it works it has no latency and no input delay.
Unfortunately,s with every new feature introduced, there are various bugs that happen For example, failed controller connection, frequent disruptions, sound problems, etc.
I will explain how you can fix every technical problem related to PS5 remote play, such as controllers not working, connection issues, and no sound playing Read on to find out.
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PS5 Remote Play Controller Not Working
PS5 DualSense controllers only work with Windows PC and Mac for remote playing. If you’re using android devices, iPhone, or iPad, you’ll need to use DualShock. Try connecting the PS5 controller via USB cable for a smooth connection.
As stated on the PS website, DualSense controllers do not support mobile devices such as smartphones and tablets. The fans are still waiting for a compatibility update, and there is no quick fix to date.
DualShock controllers are the alternatives to connect on any device and enjoy a PS5 remote playing experience.
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PS5 Remote Play Disconnecting (How To Fix)
- Check Sony PlayStation Network Services Status.
- Get Internet Connection With Minimum 15 MBPS Speed.
- Use Wired Connection Instead of WiFi
- Update Your PS5 Software
- Restart Remote Play for Troubleshooting
- Restart Your PC
These methods can get your remote play services going, but if the problem persists and it gets disconnected, again and again, I have found some other fixes for that.
Sometimes, antivirus or firewall messes up the remote play experience and won’t let you connect. If you are using any antivirus, make sure it’s OFF when experiencing problems with the remote play connection. Check your antivirus settings to turn off its protection.
Another thing to do is refreshing your internet router/modem by rebooting it after turning it off for more than 30 seconds. It will make sure that all the unnecessary devices are disconnected when your remote play device is connected.
To give your remote play the best chance to connect correctly increase your PS5 internet speed, see my post here on how to do this.
Why is PS5 Remote Play Not Connecting?
Your PS5 must have a stable connection with the device it’s trying to access, they must be connected to the same network for the best connection and your PS5 console cannot be used by anyone else, and your game must be compatible with remote play
For a stable connection, you’ll have to manually pair your remote play device with the PS5 you’re trying to access. Make sure that both of your devices are connected to the same network for minimum latency difference.
There may be some reasons due to which the remote play connection cannot be established between your device and PS5. Some restrictions stated on the PS5 website can play a role in disconnecting your remote play connection:
- When you’re broadcasting from your PS5 Console.
- Your PS5 Console is being used by someone else.
- When the game has no compatibility with the remote play feature.
What to Do When the Remote Play Can’t Find a PS5 Device?
- Go to PS5 Console ‘Settings’
- Select ‘System’
- Select ‘Remote Play’
- Select ‘Link Device’
- Enter the Number In Remote Play App Displayed On the PS5 Host Console.
For a stable connection, you’ll have to manually pair your remote play device with the PS5 you’re trying to access. Make sure that both of your devices are connected to the same network for minimum latency difference.
Reduce the amount of devices connected to your Wi-Fi (like your phone) to improve remote plays performance.
PS5 Remote Play No Sound (How To Fix)
If you’re experiencing no sound or less sound bug in PS5 remote play, check your default sound device after connecting the controller. Windows and other operating systems will likely switch the sound to the headset jack present on the controller.
Ps4 Remote Play Laptop Setup
If this fix doesn’t help with your sound problem, then the issue is in the hardware/software that can’t be fixed until Sony releases an update for that.
We can only hope they improve the remote play experience in the upcoming days by lessening the bugs.
Does your PS5 randomly turn itself on? Learn what is causing this and how to stop it in my article.
How Good Is PS5 Remote Play?
PS5 remote play almost yields the same experience as playing games on the original PS5. It’s a great alternative for those who don’t have television access and gives much better results than the PS4 remote play.
PS5 remote play surely offers much more than the previous experience on PS4 consoles. The windows client is much more capable and efficient, supporting HDR and scaling up to 1080p for streams.
Since the resolution heavily puts a burden on the internet connection, you need to reduce how many devices are connected to your Wi-Fi.
You can remote play on your PC at 1080p without any hassle, there might be some screen macroblocking and small input delay. But apart from that, the games look quite good.
The PS5 remote play experience also relies on the game you’re about to play. Some require more bandwidth, while some demand higher resolutions.
For example, if you’re playing Fifa 21, you’ll rarely experience any lag or input delays in ultimate team (which is an online multiplayer mode.)
There are other advantages too of using remote play than just playing games. Accessing messages are now extremely easy by just hopping on to your computer instead of sending messages through the PS5 console on-screen keyboard.
If you are confused about how to access and send messages on your PS5 see my handy guide.
This shows that Sony has given all of its efforts to come up with the best possible remote play experience. And they’re constantly trying to make it better.
The only demerit of using a remote play app is that it makes the client device hot — sooner than I actually anticipated. The device gets heated up even when streaming a low-resolution game, and it’s a big bummer in the whole remote play gaming — We can only wait for Sony to fix it up as quickly as possible.
Disregarding the heating factor, remote play is good enough to spend hours playing favorite games without the need to switch the television on.
Not sure if you can leave the PS5 on rest mode all night? Learn the facts in my article.
Install [PS Remote Play] on your Windows PC, and then connect to your PS4 console.
Get ready
You’ll need the following to use Remote Play:
Windows PC
OS Windows 10 (32-bit or 64-bit) Processor 7th Generation Intel® Core™ processors or later Storage space 100 MB or more RAM 2 GB or more Display resolution 1024 × 768 or higher Sound card Required USB port Required - PS4 console
Always update your PS4 console to the latest version of the system software. - An account for PlayStation™Network
Use the same account that you use for your PS4 console. If you don’t have an account, you’ll need to create one first. - High-speed internet connection
As a standard, we recommend a high-speed connection with upload and download speeds of at least 5 Mbps. For best performance, we recommend a high-speed connection with upload and download speeds of at least 15 Mbps. - DUALSHOCK®4 wireless controller
- USB cable
Connect your Windows PC and your controller with a USB cable. You can also use a DUALSHOCK®4 USB wireless adaptor.
- You can also use your wireless controller for your PS5 console. Connect the controller to your Windows PC using a USB cable.
- To use voice chat, you’ll need a microphone, such as the built-in microphone on your Windows PC.
Install the app
You’ll only need to do these steps the first time you use the app. You can use the same app to connect to your PS4 console and PS5 console.
Download [PS Remote Play] and save it to your desktop or other location.
Read the “SIE application end user license agreement” as well as “Privacy policy”. When you select the checkbox, the download button will become available.
During the installation, you might see a request to download additional software that’s needed to use [PS Remote Play]. To download this software, follow the on-screen instructions.
Set up your PS4 console
Set up your PS4 console in the following ways. You’ll only need to do this the first time you use Remote Play:
- From the function screen, go to [Settings] > [Remote Play Connection Settings], and then turn on [Enable Remote Play].
- From the function screen, go to [Settings] > [Account Management] > [Activate as Your Primary PS4], and then select [Activate]. You can enable this setting on only one PS4 console for each account. Find out more about activating your PS4 console as your primary console in the PS4 User’s Guide.
- To start Remote Play while your PS4 console is in rest mode, select [Settings] > [Power Save Settings] > [Set Features Available in Rest Mode]. Then select the checkboxes for [Stay Connected to the Internet] and [Enable Turning on PS4 from Network].
Start Remote Play
You’ll take the following steps each time you connect to your PS4 console from your Windows PC.
- 1.
- Turn on your PS4 console or put it into rest mode.
- 2.
- Use a USB cable to connect your controller to your Windows PC.
You can also use a DUALSHOCK®4 USB wireless adaptor. - 3.
- Launch [PS Remote Play] on your Windows PC, and then select [Sign In to PSN].
- 4.
- Sign in with the same account that you use for your PS4 console.
When you select [Settings], you can configure video quality settings for Remote Play such as resolution and frame rate. - 5.
- Select [PS4].
The app searches for the PS4 console that you set up in Set up your PS4 console, and then connects. After it connects, the screen of your PS4 console displays on your Windows PC and you can start using Remote Play.
From the second time onwards, you’ll be able to select the console that you connected to previously.
- Before trying to connect remotely from outside your home, check that your device connects properly while you are near your PS4 console.
- If the app can’t find the device that you’d like to connect, or if you can’t use Remote Play, see “When Remote Play is not available”.
Remote Play controls
Besides using your controller, you can also control your PS4 console with the control panel.
During Remote Play, if you move the mouse cursor of your Windows PC over the screen that you’re using for Remote Play, the control panel displays:
- SHARE button
Perform the same functions as the controller’s SHARE button. - PS button
Display the home screen of your PS4 console. - OPTIONS button
Perform the same functions as the controller’s OPTIONS button. Microphone status
Select [Mic on] / [Mic off] to turn the microphone on or off.Mic on Mic off Mic not connected - Battery level
You can check your controller’s battery level. Screen size
You can change the screen size during Remote Play.Enter full screen Exit full screen
Quit Remote Play
Ps4 Remote Play Laptop Windows 7
- 1.
- Click the at the top right corner of the screen you’re using for Remote Play.
You’ll see a message that says “This Remote Play session will be disconnected”.
To quit Remote Play while your PS4 console is in rest mode, select the checkbox for [Put the connected console in rest mode]. - 2.
- Select [OK].
Remote Play quits and the screen returns to its original state before your Windows PC was connected to your PS4 console.
Download Ps4 Remote Play
To uninstall [PS Remote Play], go to your Windows PC settings and select [Apps] > [Apps & features], and then delete [PS Remote Play]. Folder and command names might vary depending on your OS version.